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Last updated: 26 March 2026

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the site function correctly, remember your preferences and provide us with anonymous usage information so we can improve your experience.

2. How we use cookies

Our website uses a minimal set of cookies. We do not use cookies for advertising, remarketing, or cross-site tracking.

3. Cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging into the Client Portal.

Cookie Purpose Duration
__cf_bm Cloudflare bot-management — distinguishes humans from automated traffic 30 minutes
cf_clearance Cloudflare security challenge clearance Up to 15 minutes
session_token Authenticates your session in the Client Portal Session (cleared on browser close)

3.2 Analytics cookies

We currently do not use any analytics cookies (such as Google Analytics, Matomo, or similar). If we introduce analytics in the future, we will update this policy and request your consent before placing any analytics cookies.

3.3 Marketing cookies

We do not use marketing, remarketing, or advertising cookies.

4. Third-party cookies

Our website is hosted on Cloudflare's infrastructure. Cloudflare may set strictly necessary cookies (listed above) to provide security and performance services. These cookies do not track you across other websites. For more information, see Cloudflare's privacy policy.

We embed Google Fonts for typography. Google may log your IP address when fonts are loaded. No cookies are set by Google Fonts. For details, see Google's privacy policy.

5. Managing your cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, or to be notified before a cookie is placed. Please note that blocking strictly necessary cookies may affect the functionality of the Client Portal.

Common browser cookie settings:

6. Your rights

Under the GDPR you have the right to access, rectify, and delete the data stored in cookies. For more information about your data rights, see our Privacy Policy.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit): www.gegevensbeschermingsautoriteit.be

7. Changes to this policy

We may update this cookie policy from time to time. The latest version is always available on this page with the date of last revision.

8. Contact

If you have questions about our use of cookies, contact us at: [email protected]